Thank you for choosing Dura Dental Center.
We are committed to delivering high-quality dental care.
3.1 Refund Eligibility
Refunds may be approved in the following cases:
- The service has not been provided yet.
- A clear error or fault occurred from the center’s side.
- The appointment was canceled by the center.
3.2 Non-Refundable Cases
Refunds are not applicable in the following situations:
- After the dental service has been fully provided.
- If the client changes their mind after treatment begins.
- Promotional or discounted services (unless an administrative or medical error occurred).
3.3 How to Request a Refund
Please contact us at:
📧 contact@dura-dentalcenter.com
Include:
- Full name
- Phone number
- Booking details
- Reason for refund request
We will respond within 3 business days.
3.4 Refund Processing
If approved, the refund will be issued to the original payment method within 7–14 business days, depending on your bank or payment provider.